Program Overview

A free, two-week training program — three hours a day — designed to prepare participants for entry-level hospitality careers. Learn essential workplace skills, practice interviews, and receive guidance every step of the way.

What We Offer

Career Guidance & Goal Support, Hospitality Career Connections, Ongoing Mentorship and Support

What You’ll Experience

Training in Communication, Problem-Solving, and People

Skills Mastering Time Management

Practice Interviews and Role-Play for Confidence

RTA Passes Provided

Participant Outcomes

Increased familiarity with the hospitality industry environment
Enhanced confidence in interviewing and applying for jobs
Improved problem-solving skills, including workplace de-escalation techniques
Better understanding of professional etiquette for effective interactions with coworkers and supervisors

Who We Serve

We prioritize formerly incarcerated community members who face employment barriers due to their background and are ready for a fresh start.

We cannot currently serve individuals charged or convicted of a violent crime in the last 5 years. However, we actively advocate for fair and inclusive hiring practices in the industry.
Unemployed or underemployed individuals seeking a stable employment path are also encouraged to apply.

Do I Need Experience in Hospitality?

No prior hospitality experience is required.

Our employment partners offer a range of jobs from entry-level to skilled positions.
We match participants to jobs based on their skills, experience, and interests.

Program Requirements

Must be 18 years or older.
Must be legally authorized to work in the United States.

Documentation Needed

To enroll, you must provide documentation required by our employment partners. Please present one document from List 1 OR one document from List 2 AND one from List 3:

List 1 (one required):

U.S. Passport
Permanent Resident Card
Employment Authorization Document

OR

List 2 (one required):

Driver’s License
ID Card issued by federal, state, or local government
School ID with photo
Voter registration card
Military ID

AND

List 3 (one required):

Social Security Card
Birth Certificate
U.S. Citizen ID card

If you do not have the required documents now, we offer resources to help you obtain them. If you cannot get your documentation before the training start date, we will reserve a spot for you in the next session.

If you meet these requirements and are interested, please register for an Info Session to explore the program details and start your application.

Why Choose Hospitality?

New Orleans is renowned for its rich food, vibrant music, and unique culture—all of which come alive through the dedication of hospitality workers. When visitors cherish a memorable meal or a genuine, warm welcome, they’re remembering you.

At Southern Solidarity Opportunity Center (SSOC), we view hospitality not merely as a job but as an opportunity to contribute to something greater. Our participants play a crucial role in maintaining New Orleans’ vibrant spirit, creating an inviting atmosphere full of heart and warmth.